Legal

Terms & Conditions

Last updated: 1 August 2026 · MidPoint Technologies Ltd (RC 1839204), Lagos, Nigeria

Prototype notice. This document is illustrative content for design purposes and has not been drafted or reviewed by a qualified lawyer. It must be replaced with legally reviewed terms before launch.

1. What MidPoint is

MidPoint provides an escrow-style transaction service. We are not a marketplace, we do not list, sell, own, inspect or warrant any item or service traded through the platform, and we are not a party to the underlying contract between buyer and seller. Buyers and sellers find each other independently and use MidPoint only to hold and release payment.

2. Eligibility & accounts

You must be at least 18 years old and legally able to enter contracts. You must provide accurate information and keep your login credentials secure. Sellers must complete identity verification (KYC) before receiving payouts. We may suspend or close accounts used for fraud, prohibited goods, or repeated dispute abuse.

3. Fees, VAT & delivery costs

Sellers pay a MidPoint Service Fee of 5% of the product price, deducted from the payout when funds are released. Nigerian Value Added Tax of 7.5% is applied to the service fee (not to the product price) and is remitted to the Federal Inland Revenue Service. Buyers pay no MidPoint service fee. Delivery is arranged directly between buyer and seller; any delivery amount entered at checkout is held in escrow alongside the product price and released on the same terms.

Separately from the MidPoint Service Fee, a payment processing fee is charged by our payment gateway when a buyer funds a transaction. This fee is currently 1.5% of the amount paid, capped at ₦2,000, plus 7.5% VAT on that fee . This charge is levied by the gateway, not by MidPoint, and is subject to change by the gateway. Please refer to clause 6A for how this fee is treated on refunds and cancellations.

4. Delivery & dispatch

Sellers are solely responsible for arranging delivery and must mark the item as dispatched when it is sent. Sellers must dispatch within a reasonable period after payment is held. Where a seller fails to dispatch, MidPoint may, after contacting both parties, cancel the transaction and refund the buyer in full.

5. Confirmation of receipt & inspection window

The buyer confirms receipt in the app once the item arrives. On confirming receipt, the buyer either (a) accepts the item, releasing funds immediately, or (b) starts an inspection window of 8 hours. During the inspection window the buyer may accept the item or open a dispute.

6. Auto-release rules

The following automatic release rules apply and are material terms of using MidPoint:

6.1 If the buyer starts the inspection window and takes no action, funds are released automatically to the seller when the 8-hour window expires.

6.2 Opening a dispute before the window expires suspends auto-release. Funds remain locked until the dispute is resolved.

6.3 If the buyer never confirms receipt, MidPoint may release funds to the seller 7 days after the seller marked the item dispatched, provided the seller supplies satisfactory proof of dispatch and delivery and the buyer has been notified at least twice and has not responded.

6.4 Auto-release, once executed, is final. A buyer who did not act within the window may still raise a complaint, but MidPoint cannot recover funds already paid out and any remedy lies against the seller directly.

6.5 MidPoint may extend or pause any window at its discretion where there is credible evidence of delay, fraud, or a genuine request for more inspection time.

6A. Refunds & cancellations — non-refundable processing fee

6A.1 In the event of a buyer refund or a cancellation of a funded transaction, the payment processing gateway fee (currently 1.5% of the amount paid, capped at ₦2,000, plus 7.5% VAT on that fee) is non-refundable and will be deducted from the buyer's refund total.

6A.2 This is because the gateway charges that fee at the point the buyer's payment is collected and does not return it to MidPoint when a transaction is reversed. MidPoint cannot recover the cost and does not retain it. MidPoint charges no service fee of its own on a refunded transaction.

6A.3 The deduction applies to every refund or cancellation of a funded transaction, regardless of the reason for the refund and regardless of which party is found to be at fault. Where a seller is found at fault in a dispute, the buyer may pursue recovery of this amount from the seller directly; MidPoint does not act as collector for it.

6A.4 The refundable amount is therefore: the product price, plus any delivery amount held, minus the non-refundable gateway fee and its VAT. Any cost of returning the item to the seller is borne separately by the buyer.

6A.5 The applicable fee and the exact refundable amount are shown to the buyer before a refund request is submitted. Gateway pricing is set by the gateway and may change; the rate in force at the time the payment was collected applies.

6A.6 Where a transaction is cancelled before the buyer has funded it, no fee arises and nothing is deducted.

7. Disputes

Disputes must be opened before the inspection window expires and must include supporting evidence. The seller has 48 hours to respond with their own evidence. MidPoint reviews both submissions and issues a decision, typically within 24–72 hours. Possible outcomes are full refund, partial refund, replacement, or release of funds to the seller. Where a full refund is granted, the buyer must return the item at their own cost and upload proof of postage; the refund is released once the seller confirms the return has arrived, or once MidPoint is otherwise satisfied it has been returned. All refunds are subject to the non-refundable gateway fee deduction set out in clause 6A. Repeated bad-faith disputes may result in account suspension. MidPoint's decision is final within the platform; nothing in this clause removes your right to pursue legal remedies.

8. Prohibited items & conduct

You may not use MidPoint for firearms, illegal drugs, counterfeit goods, stolen property, human or wildlife trafficking, unlicensed financial or securities products, or anything unlawful under Nigerian law. You may not use MidPoint to launder funds or to move money without a genuine underlying trade.

9. Liability

MidPoint's role is limited to holding and releasing funds according to these terms. We are not liable for the quality, legality, safety or fitness of any item or service, for delivery failures, or for losses arising from a party's own breach. To the maximum extent permitted by law, our total liability for any transaction is limited to the amount held in escrow for that transaction.

10. Changes & governing law

We may update these terms and will notify users of material changes. These terms are governed by the laws of the Federal Republic of Nigeria, and disputes are subject to the jurisdiction of the courts of Lagos State.

Read the Escrow Policy Read the Privacy Policy